Refund Policy

Cancellation and Refund Policy:

Cancellations: As a general rule, all sales made on Viva Volt are final and you shall not be entitled to cancel your order once you have received confirmation of the same. Viva Volt reserves the sole right to cancel any order as per our discretion in case (i) we are unable to deliver the order in a satisfactory manner and/ or (ii) the user tries to take advantage of the system which violates the Terms of Use. Viva Volt will ensure that any communication of cancellation of an order or any applicable refund will be made within a reasonable period of time.

Refunds: You shall be entitled to a refund only if Viva Volt is unable to deliver your order. For refund requests please email to within 1 week of the date of purchase. All refunds will be processed on a pro rata basis, depending on the service already delivered by Viva Volt. Refunds will be done directly to the original payment mode within seven working days of finalization of the claim.